Shipping Policy

All orders placed before 3PM EST will be processed the same business day. Any orders placed after 3PM EST will be shipping the following business day. If for any reason there is an issue with your order such as availability or verification your shipping and processing time may vary.

 

All Orders are shipped via LaserShip. We currently only ship within the continental United States. We are unable to ship to any PO Boxes. All Orders will require Adult Signature Confirmation upon delivery. It is advised that you ship to an address where you will be available to receive your order and can sign for the package. Due to carrier restrictions we are unable to ship any products via UPS, USPS or Fedex. 

 

In the case that you have any questions about your order, shipping, or purchasing experience please reach out to our customer service directly at office@buyvapesusa.com.

 

We rely on the carrier to complete the delivery of your package. If for any reason there is a delay or your package is showing as delivered and you did not receive it. You must contact the carrier directly to get an accurate update regarding your order. Our team only has access to the information shown on the Track Shipment Screen on carrier's website.

Please ensure that the address used for shipping is 100% accurate as our team is not responsible for any packages unable to be delivered due to a wrong or incomplete address. Our team will do our best to adjust any mistyped addresses as once the order has been shipped we are unable to make any adjustments. BuyVapesUSA.com is not responsible for any shipping charged resulting in a faulty address or a return to sender due to no person 21+ available to sign.

Once your order is placed you will receive an Order Confirmation confirming that your Order has been placed. Once your order has been printed and fulfilled you will receive a Shipment confirmation with your tracking information. We are unable to modify or cancel any order that has been prepared for fulfillment.

We strive to make shopping with us an enjoyable experience from when you browse on our store till you enjoy your product, if for any reason there is an issue anywhere along that process, our team is here to solve them. Please email us at office@buyvapesusa.com